One of the most serious issues to ever affect a Windows 10 update appears to have occurred, with multiple people reporting that after installing Windows 10 October 2018 Update, files stored in their "Documents" folder have gone missing.
The issue is severe enough for Microsoft to pause the rollout of the October 2018 Update, which shows just how seriously Microsoft is taking this issue.
The problem hasn't affected everyone - we've not experienced the issue on the PC we updated - but you should check your Documents folder to see if your files are missing.
If they are, then Microsoft suggests calling "our support line. They have the tools to get you back to a good state."
In the US, the Microsoft support number is (800) 642 7676 or (800) 892 5234.
In the UK, call 0344 800 2400.
In Australia, call 13 20 58.
For the support number in other countries, check Microsoft's website.
If your computer is affected, then Microsoft suggests you minimize the use of the affected device and contact them as soon as possible.
The issue is severe enough for Microsoft to pause the rollout of the October 2018 Update, which shows just how seriously Microsoft is taking this issue.
The problem hasn't affected everyone - we've not experienced the issue on the PC we updated - but you should check your Documents folder to see if your files are missing.
If they are, then Microsoft suggests calling "our support line. They have the tools to get you back to a good state."
In the US, the Microsoft support number is (800) 642 7676 or (800) 892 5234.
In the UK, call 0344 800 2400.
In Australia, call 13 20 58.
For the support number in other countries, check Microsoft's website.
If your computer is affected, then Microsoft suggests you minimize the use of the affected device and contact them as soon as possible.
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